laya.convaiinnovations.com

The author introduces Laya, an open-source family of bidirectional encoder models that answer typed questions (choice, ordinal score, boolean) with calibrated probabilities in roughly 33 ms, arguing generative LLMs are overkill for high-volume triage and routing. Self-reported benchmarks claim speed, calibration, and cost advantages over the proprietary Jev API. Acknowledged tradeoffs: choice questions degrade beyond ~20 options, base checkpoints are near-random zero-shot and require fine-tuning, and temperature calibration is needed.